Your Swiss Army knife for growth

We’re Operator, a full-stack growth consultancy.

We partner with you to acquire customers, generate leads, and generate demand.

Whatever it is, the way you tell your story online can make all the difference.

We provide strategy, execution, and management in:

 

Paid Media

Paid Search
Google Shopping
Facebook/Instagram
LinkedIn
Programmatic

Earned Media

SEO

Analytics

Customer
Web
User

Experimentation

Conversion Rate Optimization
Split testing

Whatever it is, the way you tell your story online can make all the difference.

Our success criteria:

Higher returns on your time, energy, and investment 

 

We work with smart organizations and ambitious teams in ways that best suit each engagement, such as: 

  • An interim VP of growth

  • A marketing agency you can trust

  • An seasoned, curious individual contributor

  • A subject matter expert in a specific channel

  • A partner in all things growth

  • A coach

Whatever it is, the way you tell your story online can make all the difference.

Select clients

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Whatever it is, the way you tell your story online can make all the difference.

Client feedback

“Operator was critical to helping us profitably scale our acquisition campaigns by an order of magnitude. Their analytical rigor, creativity, and sheer knowledge of digital marketing kept our team laser-focused on optimizing our campaigns to success.”

Brandon Camhi

VP of Marketing, Shogun


“We were able to significantly scale paid search spend while improving CPA, which moved the channel into our top 3 most efficient and was a driver in exceeding our business goals. They are truly partners – their services are always personalized to us and our business needs. The team communicates consistently and productively and looks for ways to test and optimize to bring our account performance to the next level. We can’t recommend them enough!”

Katie Isles

Head of Growth, The Farmer’s Dog


“Working with Operator has been the most effective agency partnership we’ve experienced.

Too often, agencies start with a highly knowledgeable sales representative who understands your business, only to pass you off after signing to someone less experienced, overextended, and less effective. We’ve encountered this pattern repeatedly over the years. So much so that we now work with very few agencies and worked to eliminate all others.

Operator is different. They combine professional polish with a genuine personal investment in their clients’ success. They consistently go above and beyond to find answers and solve problems. Last month alone, our new customer revenue increased by 70% compared to the same month last year which is clear evidence of their impact.

They have rebuilt and optimized our entire marketing stack, scaling Meta and Google from zero margin contribution to generating millions annually, while also improving our site experience to increase revenue per visitor.

Beyond their in-house expertise, they maintain a trusted network of specialists in adjacent fields, providing valuable referrals without hesitation.

Partnering with Operator feels less like working with a vendor and more like working with a committed friend who truly wants to see your business succeed.”

Jeremy Evans

Founder of Hogg


“They are terrific to work with. Flexible/adaptable in working with startups, good grasp of the data we needed, and results-oriented. We were able to boost our email marketing conversion rates significantly and hone our MQLs for the business. They had both the soft and technical skills we needed to advance CoinDesk's marketing infrastructure and drive audience growth, without pissing off our audience with bad UX. CoinDesk is now one of the healthiest and highest growth media companies in the world, and they played a nice role in that growth during our restructuring.”

Ryan Selkis

CEO, CoinDesk

Whatever it is, the way you tell your story online can make all the difference.

If you’re interested in working together, we’d love to speak with you.

FAQ


What sorts of questions does Operator help teams to answer?

How should we invest our next $50,000, $1M, or $5M?

How do we acquire X new customers or leads? 

How do we lower our CAC by Y or improve ROAS by Z? 

When should we hire in-house?

Why are we losing market share? 

I feel like our agency isn’t [something], can you help?

Do we have the right team in place?


How are you unlike other agencies? 

We have more senior team members than junior team members. 

We’ve held in-house positions at companies through their growth phase to IPO and successful acquisitions.

No account managers. What is an account manager anyway?


What is your vision?

Operator provides the highest impact-per-hour growth service to raise the trajectory of companies ranging from startups to Fortune 500s.


What are your values?

Mindfulness > Autopilot

Outcomes > Activities

Agentic > Passive

Integrity > Optics

Clarity > Ambiguity

Read full descriptions of each value here.


What size companies do you work with?

Typically, startups (post PMF) to Fortune 500s.


Do you provide strategy and execution?

Yes, we offer either or both.  


Do you offer design and development and services?

No, we don’t provide production services, but we do provide feedback and guidance.


Can you help us optimize revenue and costs at the same time?

We can help you maximize profit, or prioritize, or both.